Dear Valued TSS Service Customers,

Greetings!

As the traditional Chinese Spring Festival approaches, we would like to inform you of our upcoming holiday schedule and operational adjustments.

Holiday Closure Dates:Our team will be taking a break to celebrate the festival from Friday, February 13, 2026, to Monday, February 23, 2026 (GMT+8). During this period, our offices will be closed, and customer service responses may be delayed.

Shipping & Order Processing:You are welcome to continue placing orders on our website throughout the holiday period. However, please note that order processing and shipping operations will be temporarily paused.

• Last Shipping Date before Holiday: [Optional: Insert date, e.g., February 12, 2026]

• Shipping Resumption Date: All orders placed during the holiday break will begin processing and shipping on Tuesday, February 24, 2026, in the order they were received.

We sincerely apologize for any inconvenience this temporary pause may cause and greatly appreciate your patience and understanding.

We wish you and your families a joyous, prosperous, and Happy Chinese New Year!

Sincerely,

The TSS Service Team